LEGAL REFERENCE

Your Privacy Matters to Us

We built toke69 around your trust. This privacy policy explains how we collect, use and protect your personal information when you open an account, deposit via DANA, OVO...

Data ProtectionSecure PaymentsTransparencyYour Control
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toke69 Your Privacy Matters to Us

What We Collect and Why

When you join toke69, we collect information needed to verify your identity, process your DANA, OVO, GoPay and QRIS transactions, and keep your account secure. This includes your name, email, phone number, payment details and gameplay activity. We use this data to deliver our service, prevent fraud, comply with local regulations in supported regions, and improve your lobby experience. We never sell

your information to third parties. Your data is encrypted and stored on secure servers.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

HELP CHANNELS

Questions About Your Privacy

Email Support Reach our privacy team at [email protected] with any concerns about how we handle your personal data, account information or payment history.
Account Settings Review and update your personal information, communication preferences and privacy settings directly from your toke69 account dashboard anytime.
Data Requests Request a copy of your personal data or ask us to delete your account by contacting our compliance team. We respond within 14 business days.
PLATFORM TRUST SIGNALS

How We Protect Your Trust

Encryption Standard

All transactions and personal data are protected with industry-standard SSL encryption. Your DANA, OVO, GoPay and QRIS payments travel through...

Compliance Framework

We operate under privacy regulations applicable to gaming platforms in supported Indonesian regions and maintain transparent data-handling practices across all...

Regular Audits

Our security infrastructure is reviewed regularly to identify and close vulnerabilities. We update our privacy measures as threats and regulations...

No Third-Party Sales

Your personal information is never sold to advertisers, data brokers or unrelated companies. We share data only with payment processors...

Cookie Transparency

We use cookies to remember your preferences, keep you logged in and measure how you navigate our lobby. You can...

Policy Updates

When we update this privacy policy, we notify you via email and display a notice on toke69.app. Your continued use...

Privacy Across Our Platform

Live Casino TablesYour gameplay data and session history are logged securely. We track your activity to prevent fraud and personalise your lobby view without sharing it externally.
Slot LobbiesSlot session records are stored on our servers. We use this data to ensure fair play and help you track your account balance and transaction history.
Sportsbook MarketsYour betting history and market preferences are encrypted and kept private. We never disclose your wagers or account activity to third-party sportsbooks.
Payment ProcessingDANA, OVO, GoPay and QRIS transactions are processed through certified payment partners. We store only transaction IDs and amounts, not your wallet credentials.
Account VerificationWe collect identity documents to comply with anti-money-laundering rules in supported regions. These files are encrypted and deleted after verification.
Communication PreferencesYou control how we contact you. Opt out of promotional emails anytime from your account settings. We'll still send security alerts and transaction confirmations.
Data RetentionWe keep your account data for as long as your account is active. After closure, we retain records for seven years to meet regulatory requirements.
QUICK SIGNAL

What Defines Our Privacy Approach

01
Minimal Collection We ask only for information we need to verify your identity, process your DANA, OVO, GoPay or QRIS deposit, and keep your account secure. No unnecessary data gathering.
02
Local Compliance We follow privacy laws and gaming regulations in supported Indonesian regions. Your data is handled according to local standards and international best practices.
03
Transparent Practices This policy explains exactly what we collect, how we use it and who we share it with. No hidden clauses. No surprise data sales or third-party transfers.
04
Your Rights You can request your data, correct inaccuracies, opt out of marketing and delete your account anytime. We process these requests within 14 business days.
05
Secure Infrastructure Our servers are protected with firewalls, intrusion detection and regular security patches. Payment data is isolated from other systems and encrypted at rest.
06
Breach Response If we discover a security incident affecting your data, we notify you immediately and work with authorities to investigate. Your account safety is our first response.

Privacy Policy Questions

We use your data to verify your identity, process DANA, OVO, GoPay and QRIS payments, prevent fraud, comply with local regulations in supported regions, and improve your lobby experience. We never sell your information to advertisers or data brokers.

No. Your DANA, OVO, GoPay and QRIS credentials are processed directly by our payment partners. We store only transaction IDs and amounts. Your wallet passwords and card details never touch our servers.

Yes. Contact our support team at [email protected] to request account deletion. We remove your personal data within 14 business days, though we retain transaction records for seven years to meet regulatory requirements.

Yes. We use cookies to remember your preferences, keep you logged in and measure how you navigate our live casino, slots and sportsbook. You can disable cookies in your browser settings anytime.

Only our support team and compliance staff can access your data when needed to resolve issues or meet legal obligations. We never share your information with unrelated third parties, advertisers or data brokers.

We review our privacy practices regularly and update this policy when regulations change or we introduce new features. We notify you via email before changes take effect. Your continued use means you accept updates.

We monitor our systems continuously for security threats. If a breach occurs, we notify you immediately, investigate with authorities and take steps to prevent future incidents. Your account safety is our priority.